Privacy Policy

This Privacy Policy describes how DRALOGY (operating through the website https://dralogy.com and its related services, collectively referred to as "DRALOGY", "we", "us", or "our") collects, uses, stores, processes, and protects the personal information of users ("you", "your") when you access our website, use our modular business solutions, ERP systems, or authenticate via third-party services including Google Sign-In / Google OAuth.

1. Information We Collect

We collect several categories of information to provide, maintain, and improve our services:

A. Information You Voluntarily Provide

• Contact & Consultation Information: Full name, email address, phone number / WhatsApp number, company name, and details regarding your project requirements submitted through our contact forms or business consultation requests.
• Account Information: Username, encrypted password, system preferences, and user role assignments if you utilize our modular ERP or software applications.

B. Google User Data (Google OAuth & Sign-In)

When you choose to sign in, register, or link your account using Google Sign-In / Google OAuth, we receive basic public profile information authorized by you through Google's consent screen:

• Google User ID: A unique identifier provided by Google.
• Full Name: As registered on your Google account.
• Primary Email Address: Used for identity verification, account registration, and secure login.
• Profile Picture URL: (Optional) Used to display your user avatar within your dashboard.

We do not request, access, or store your Google account password, personal contacts, Gmail messages, Google Drive files, or any other sensitive private data unless explicitly authorized by you for a dedicated business module integration.

C. Technical & Log Data Collected Automatically

• Internet Protocol (IP) address, browser type and version, operating system, and screen resolution.
• Pages visited on our website, date and timestamp of visits, session duration, and referral sources.
• Diagnostic and security logging data utilized to ensure platform stability and prevent cybersecurity threats.

D. Cookies & Similar Technologies

We use essential session cookies to preserve secure user sessions, maintain language preferences, and protect against Cross-Site Request Forgery (CSRF). You may configure your browser to decline cookies, though certain interactive features of our service may not function properly without them.

2. How We Use Your Information

We utilize the collected information strictly for legitimate business and operational purposes:

• Authentication & Account Management: Authenticating your identity via Google OAuth or credentials, managing secure sessions, and provisioning access to modular ERP features.
• Service Delivery: Designing, engineering, deploying, and maintaining ERP modules, custom software, POS, inventory, CRM, and digital platforms.
• Communication & Support: Responding to consultation requests, delivering project proposals, sending critical technical updates, and addressing customer support inquiries.
• System Security & Compliance: Detecting and mitigating malicious activity, auditing access logs, and complying with statutory legal obligations.

3. Google API Services User Data Policy Compliance (Limited Use)

• No Advertising Use: We strictly do not use or transfer Google user data for serving advertisements, interest-based advertising, retargeting, or user profiling.
• No Sale of Data: We do not sell, rent, license, or monetize Google user data under any circumstances.
• No Human Reading: We do not permit humans to inspect Google user data unless: (a) you have provided explicit affirmative agreement for specific technical support troubleshooting, (b) it is strictly necessary for security forensics (e.g. investigating abuse), or (c) required by applicable law.

4. Data Sharing & Disclosure

DRALOGY does not sell, lease, or distribute your personal information. We only share information under the following limited conditions:

• Trusted Infrastructure Providers: Highly secure cloud hosting facilities, enterprise database providers, and transactional communication gateways operating under strict non-disclosure and security compliance agreements.
• Legal Obligations: When compelled by valid legal processes, judicial warrants, or authorized law enforcement requests pursuant to applicable laws.
• Explicit Consent: In any other circumstances, only with your prior explicit written permission.

5. Data Storage, Security & Retention

We employ industry-standard technical and organizational security controls to protect your personal data against unauthorized access, destruction, loss, or alteration:

• All data in transit is encrypted using modern HTTPS / TLS 1.3 (SSL) cryptographic protocols.
• Sensitive credentials are salted and hashed using cryptographic standards (such as Bcrypt/Argon2).
• Administrative access is strictly restricted through role-based access controls, firewalls, and multi-factor authentication.
• Personal data is retained only for the duration necessary to deliver requested services, maintain business records, or comply with statutory retention requirements.

6. Your Rights & Data Deletion (Revoking Google Access)

As a data subject, you hold comprehensive rights regarding your personal information:

• Right of Access & Rectification: You may request access to or updates of your personal data held in our systems.
• Right of Erasure / Deletion: You have the right to request full deletion of your account and personal data from our systems.
• Revoking Google OAuth Permissions: You can revoke DRALOGY's access to your Google account at any time via your Google Account Security Dashboard:
  https://myaccount.google.com/permissions

To submit a data deletion request or query about your personal records, please email our Data Privacy Officer at privacy@dralogy.com. We will process your verified request within seven (7) business days.

7. Children's Privacy

Our services and software platforms are intended for business and commercial use by individuals of legal age. We do not knowingly solicit or collect personal information from individuals under 18 years of age. If we become aware that a minor has provided us with personal information, we will take immediate steps to purge such data from our records.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect advancements in technology, operational adjustments, or changes in legal regulations. Any revisions will be published on this page with the updated "Last updated" date. We encourage you to review this policy periodically to stay informed.

9. Contact Us

For any inquiries, feedback, or compliance concerns regarding this Privacy Policy, please reach out to us: